Roadside assistance in Herndon, VA can turn a frustrating breakdown into a minor inconvenience. Whether you have a dead battery on Elden Street, a flat tire on Herndon Parkway, or you locked your keys in the car near the Herndon Metro station, Fairfax County Towing provides fast and affordable roadside help. Visit our Herndon towing page to learn about all our services.
Roadside Assistance Services We Provide
Not every car problem requires a tow. For more information, see the Insurance Information Institute. Many common issues can be resolved right where you are, saving you time and money. Here are the roadside assistance services we offer throughout Herndon.
Jump Starts
A dead battery is one of the most common reasons drivers call for help. It can happen to anyone. You leave your headlights on while shopping on Elden Street, your battery is old and the cold winter morning was too much for it, or your alternator has been slowly failing.
Our technicians carry professional-grade jump start equipment that works on all vehicle types, from compact cars to large SUVs and trucks. In most cases, we can get your engine running within minutes of arriving.
If your battery is too far gone for a jump, we can help with that too. We will test your battery on the spot and let you know if it needs to be replaced. Then we can tow you to a nearby parts store or mechanic if needed.
Flat Tire Changes
Flat tires are especially common on Route 28 and the Dulles Toll Road where road debris can puncture tires at highway speeds. Potholes on older sections of Centreville Road and Sterling Road also take their toll on tires.
If you have a spare tire in your vehicle, we will swap it out for you quickly and safely. Our technicians have the tools and experience to handle even stubborn lug nuts and rusted-on wheels.
No spare? We can tow you to the nearest tire shop in Herndon. There are several options along Elden Street and in the Worldgate Centre area.
Fuel Delivery
Running out of gas is embarrassing, but it happens more often than you might think. Maybe you misjudged how far your tank would take you, or your fuel gauge is not reading accurately. Whatever the reason, sitting on the side of Route 28 with an empty tank is dangerous.
We will deliver enough fuel to get you to the nearest gas station safely. We carry unleaded gasoline for most calls. If you drive a diesel vehicle, let us know when you call so we can bring the right fuel.
Lockout Service
Locking your keys in the car is one of those things that can happen to anyone at any time. You set your keys down on the seat, close the door, and realize what you have done a second too late.
Our technicians use professional lockout tools to gain entry to your vehicle without damaging the locks or door frame. We can handle most vehicle makes and models, including newer cars with electronic locks.
If your keys are locked in the trunk, we can handle that too. And if you have lost your keys entirely, we can tow you to a dealership or locksmith for key replacement.
Minor Mechanical Fixes
Sometimes a quick fix is all you need. A loose battery cable, a disconnected hose, or a blown fuse can leave you stranded even though the repair takes just minutes. Our roadside technicians carry basic tools and supplies to handle simple mechanical issues on the spot.
When to Call for Roadside Assistance vs. a Tow
How do you know if you need roadside assistance or a full tow? Here is a simple guide.
Call for roadside assistance if your car will not start but there are no strange noises, smells, or warning lights beyond the expected ones. A dead battery, empty gas tank, or locked doors are all roadside assistance situations.
Call for a tow if your car is overheating, making grinding or banging noises, leaking fluids heavily, has a flat tire with no spare, or was in an accident. These situations usually require a mechanic and driving the car further could cause more damage.
Not sure? Call us at (703) 844-2871 and describe what is happening. We will help you figure out the right service and send the appropriate vehicle.
Where We Provide Roadside Assistance in Herndon
We cover all of Herndon and the surrounding areas. Here are some of the most common locations where we provide roadside assistance.
Downtown Herndon sees plenty of lockout calls. Shoppers and diners along Elden Street frequently lock their keys in their cars. We can usually reach downtown locations in 15 to 20 minutes.
The Herndon Metro station is a common spot for dead battery calls. Cars sit in the parking lot all day while their owners commute into DC, and sometimes the battery does not have enough juice to start at the end of the day.
Route 28 generates many flat tire and fuel delivery calls. The high-speed traffic and long stretches between exits mean breakdowns here need fast response. We treat Route 28 calls as a priority.
Herndon Parkway and the residential neighborhoods around it produce a mix of roadside assistance calls. Dead batteries in driveways, lockouts at schools and community centers, and flat tires in parking lots are all common.
Roadside Assistance Costs in Herndon
Roadside assistance is generally less expensive than a full tow since we are coming to you, fixing the problem, and sending you on your way. Here is a general idea of what to expect.
Jump starts typically cost less than a tow and take just minutes. Tire changes are similarly affordable. Lockout service varies depending on the complexity of the lock and the vehicle type. Fuel delivery includes a service fee plus the cost of the fuel.
We provide upfront pricing before we dispatch a truck. You will know exactly what the service costs before you commit. There are no hidden fees or surprise charges.
Many auto insurance policies and roadside assistance plans (like AAA) cover these services. Check your policy to see what is included. We can work with most insurance providers and roadside plans.
Staying Safe While Waiting for Help
While you wait for our roadside assistance team, your safety is the top priority.
If you are on a highway like Route 28 or the Dulles Toll Road, stay in your vehicle with your seatbelt on. Turn on your hazard lights. If possible, move your car as far onto the shoulder as you can.
If you are on a local road in Herndon, move to a safe spot away from traffic. A parking lot is ideal. If you cannot move the car, stay inside with the doors locked and hazards on.
At night, turn on your interior lights so other drivers can see your vehicle. If you have reflective triangles or flares in your emergency kit, set them up behind your car.
Never attempt to make repairs in a travel lane. Even on quiet Herndon residential streets, distracted drivers pose a risk. Wait for professional help.
Building Your Own Emergency Kit
Having a basic emergency kit in your car can make breakdowns less stressful and sometimes even let you handle the problem yourself.
Include jumper cables, a flashlight with extra batteries, a basic tool set, a tire pressure gauge, a first aid kit, and a phone charger. In winter months, add a blanket, gloves, an ice scraper, and a small bag of sand or cat litter for traction on ice.
Keep a printed list of emergency numbers in your glove box, including Fairfax County Towing at (703) 844-2871 and the Herndon Police non-emergency line at 703-435-6846.
Frequently Asked Questions
How quickly can you get to me for roadside assistance in Herndon?
We typically arrive within 20 to 30 minutes for roadside assistance calls in Herndon. Downtown and Elden Street locations are often faster.
Do you offer roadside assistance at night?
Yes. We operate 24 hours a day, 7 days a week. Late-night lockouts, dead batteries, and flat tires are no problem for our team.
Can you jump start any type of vehicle?
We can jump start cars, trucks, SUVs, and most vans. Our professional equipment handles both standard 12-volt and heavy-duty batteries.
What if my car still will not start after a jump?
If a jump start does not work, the problem may be your starter, alternator, or another electrical issue. In that case, we can tow your vehicle to a mechanic for diagnosis.
Do you carry diesel fuel for delivery?
Yes. Just let our dispatcher know you need diesel fuel when you call so we can make sure the truck is equipped for your delivery.
Get Roadside Help in Herndon Now
Do not let a dead battery, flat tire, or lockout ruin your day. Fairfax County Towing provides fast, reliable roadside assistance in Herndon, VA around the clock.
Call (703) 844-2871 and we will be there to help.